I have now been with Dr. Krotz for over 6 years. After seeing several hearing doctors over several years, Kristin was the very FIRST to diagnose my problems and provide me education and explanations that made sense to me. Her customer service and doctor bedside manner are exceptional, in addition to being a great communicator. Good hearing aids are expensive and she wouldn't allow me to purchase something beyond my need. Her products and service are unequaled and I can't recommend her more highly. And actually hearing changes your whole perspective on life.
Dr. Kristin Krotz is very knowledgeable and will go to bar for you when needed. She provides very professional service, and you feel just like family. Her colleague was most helpful the one time I saw him, as well. The office staff is also very friendly and helpful answering questions and scheduling appointments.
Richard W. "An audiologist that understands your ears ... and what’s between them"
An extremely able and personable professional, she treats not only the science and medicine of hearing and balance issues, but also their importance to the individual’s emotional health and overall sense of well-being . A superb communicator, she makes patient a full partner in diagnosis and choice of treatment.
Whenever I am asked about who to see for hearing aids, I give out her [Dr. Krotz] name because of how she treated me. I am a Senior Vice President of Human Resources and, as such, consider myself to be a good judge of commitment, performance and customer-focused mindset of employees. Dr. Krotz would get "A's" across the board from me on all of those. She is clearly dedicated to her profession and her passion for it was immediately apparent to me.